This policy explains what personal information we collect from visitors to this site, why we hold it, and what you can do about it. It applies to everyone who reads our reviews, subscribes to updates or contacts us, and it is written to meet the Australian Privacy Principles set out in the Privacy Act. We are a review publisher rather than a gambling operator, so we do not process deposits, hold player balances or handle any AUD transactions on behalf of a casino.
What we collect
Most visitors give us nothing beyond the technical details a browser sends automatically. That includes your IP address, browser type and version, device category, operating system, the pages you open, how long you stay and the site or search term that brought you here. We collect an email address only when you hand it over – through a subscription form, a correction notice or a message to our editorial team. Any additional detail in that message is stored with it. We do not ask for financial details, identity documents or account credentials, and you should never send them to us.
Why we hold it
Traffic data tells us which reviews readers actually use and where pages load slowly, which is the basis for most of our editorial decisions. Email addresses let us answer questions and send updates to people who asked for them. Aggregated referral data supports our commercial reporting with the operators whose links appear on this site. We do not build advertising profiles of individual readers, and we do not use your information to make automated decisions that affect you.
Cookies and similar technology
Cookies are small text files a site stores on your device. Ours fall into three groups. Essential cookies keep basic functions working, such as keeping track of whether you have already dismissed a notice. Analytics cookies, supplied by third-party measurement services, count visits and record which pages get read. Affiliate tracking cookies record that a visit to a casino came from a link on this site, which is how our commission is calculated. Every browser lets you block or delete cookies through its settings, and the site remains readable if you do – some conveniences simply stop working.
Third parties
We share data with a small number of service providers who need it to do their job: our hosting company, our analytics provider and the affiliate networks that track referrals. Each operates under its own privacy terms, and we recommend reading them if the detail matters to you. Casino operators we link to are separate businesses with separate policies; once you leave this site, their terms govern what happens to your information, not ours. We do not sell personal data to anyone, and we do not pass reader details to operators for marketing purposes.
Where data is stored
Some of our providers process information on servers outside Australia, which the Australian Privacy Principles permit provided the recipient offers comparable protection. We take reasonable steps to confirm that before engaging a supplier. Data is transmitted over encrypted connections and access is limited to the people who need it, though no method of transmission over the internet is completely secure and we cannot promise otherwise.
How long we keep it
Analytics records are held in aggregated form for a limited period and then discarded. Correspondence is retained while a matter is open and for a reasonable period afterwards. Subscription details stay on file until you unsubscribe, which every email we send lets you do in one click. When information is no longer needed for the purpose we collected it for, we delete it or de-identify it.
Your rights
You may ask us what personal information we hold about you, request a correction, or ask for it to be deleted. Requests reach us through the contact page and we respond within 30 days. If our answer does not satisfy you, the Office of the Australian Information Commissioner accepts complaints about how organisations handle personal information, and you can approach them directly.
Children
This site is intended for people aged 18 and over, and we do not knowingly collect information from anyone younger. If you believe a minor has provided us with personal details, contact us and we will remove them.
Changes to this policy
We revise this page when our practices change or when the law requires it, and the revision date at the foot of the page shows when that last happened. Material changes will be flagged on the site rather than made quietly. Continuing to use the site after an update means you accept the current version.